frequently asked questions

Frequently asked questions

I want to return my order


You can return pieces within 14 days after you've placed your order. It is not possible to return earrings due to hygienic reasons. Find more information here.




I can't wait to reveice my order


BE delivery takes about 2 to 6 working days
shipping via Bpost.
EU delivery takes about 2 to 6 working days
If you have any special request (same day delivery or delivery during the weekend,...) contact me or +32 475774830.




I need some advice


I would love to help you out! Just get in touch or book a visit to our showroom.




I want to try on the jewelry first


Feel free to book an appointment to visit our showroom




I want to wear my jewelry all day, everyday


Go ahead! But keep in mind:
the better you take care, the longer it lasts, especially for gold plated items.
Find out my tips here.